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Maintenance

SELF-SUFFICIENT CLIENTS

Reduce incoming calls and emails. Free-up your Maintenance team’s time.

Your digital, interactive Maintenance handover, with the right warranty information displayed at the right time.

Constructive Maintenance Warranty and defect lodge intro screen
Maintenance wizard
INTUITIVE WIZARD

Simple and straight-forward.

Guide your clients to lodge a defect, step-by-step, themselves. Capture and store all the required specifics in one go while automatically keeping everyone up to date.

DETAILED & RIGOROUS

Stop losing important defect information in your emails.

Each job’s defect documentation — in one, centralised place. Defect locations, descriptions, images, comments and statuses: all the details you need at your fingertips!

View edit issue in constructive maintenance
constructive maintenance portal for clients automated notifications
ENHANCED CUSTOMER EXPERIENCE

Proactively nurture client relationships.

Ensure nothing slips through the gaps and clients are always kept informed. Resolve urgent defects faster and collate other warranty issues in a streamlined, organised list, ready for scheduled inspections.

Make defect management easier.
constructive maintenance your brand and style

Your brand & style

A white-labelled Maintenance Portal on your own, custom domain. 

Your branding, your colour palette and your preferred wording.

Constructive Maintenance Portal outstanding defects report

Maintenance Reports

Generate customised, individual reports to quickly aggregate defects into an organised, printable list.

Effortlessly filter your reports by status: Outstanding, Completed and/or Rejected defects.

constructive maintenance app education

Educate clients

Inform clients with right-on-time warranty information about various defect types — automatically displayed in context.

Immediately help clients understand if they should fix the issue themselves, all without contacting your team.

ASSIGN TRADES

Fast and flexible trade allocation.

Build in your custom database of trade contacts. Quickly see and allocate who is going to resolve each defect.

constructive maintenance portal allocate trades
maintenance laptop screen welcome
STREAMLINED & ORGANISED MAINTENANCE

Say goodbye to spreadsheets.

Take Maintenance issues out of spreadsheets and emails and into one, unified cloud-based system. Made especially for home builders and available 24/7, on any device.

INTElligently inteGRATED

Part of Online Selections and Customer Portal.

Deliver a Pre-Construction through to Maintenance journey with Constructive, the platform your clients already know and trust. Seamlessly display warranty information based on items chosen through Online Selections.

constructive maintenance warranty and defect documents
Try Constructive Maintenance today.

Revolutionise your Maintenance phase process.

Three reasons why your Maintenance process needs to go digital

Today’s home building maintenance teams need an intuitive, client-facing digital system as their one source of truth to ensure nothing falls through the gaps — all while delivering a superior customer experience.

Read more >

Online Maintenance software: Must-have features for builders

Let’s dive into everything you need to know about choosing the best defect logging software so your Maintenance team members and clients sitting in their warranty period can both have an excellent experience.

Read more >

How builders can manage ever-increasing warranty period responsibilities at scale

Clients often don’t understand what a homeowner’s responsibility versus a builder’s warranty inclusion is — so they call or email their builder for each issue that arises. You need a centralised maintenance system where both you and your clients can log issues, display a clear understanding of accountability and track what’s happening on each defect.

Read more >

Get started with Constructive Maintenance today.