Product Updates

Features: Question mark character for job-specific non-standard products, Job Details functionality improvements, Bulk actions

1. Selections — Question mark character available for upgrades/POA
You can now change any product to POA/Upgrade using the special “?” character, instead of needing to type in a dollar figure. This allows you to make things non-standard specific to this job. For example, if a client has a wall stack oven included, then change the 900mm upgrade option to be POA.

2. Job Details — Selection Name shown in Job Quants
The Selection name is now shown in the Selection Dimension Type screen in Job Quants.

3. Job Details — Copy Quants tick box
Copying Selections just got a lot more powerful; you can now copy all the Job Quants at the same time — projects just became even easier!

4. Selection Template — Bulk actions
We’ve introduced a handy new feature in Choice Edits in the Selection Template. If you need to edit several choices, you can now select them all at once (instead of one by one) and perform a Bulk Action to them all.

5. Messages – New status available In Messages, we have a new status of Pending Client Response available to select.

6. Selections – Icon and overlay for discontinued items
An icon and overlay for discontinued items are now shown in the clients’ Selections view for company users, (not visible to clients), improving customer experience by ensuring your Selection Consultants are aware of discontinued items in their selections meeting. This avoids the disappointment of having to make item re-selections later in the process.

7. Bug Fixes
Users – If you have an admin person assigned to a Business Unit, you can now edit their user account.

1. 3D Selections
Our navigation has been updated to include a new menu item “Home 3D” allowing you to quickly navigate to a 3D view. Home 3D navigation is only visible if you have 3D enabled.

Package Selections are now available in Internal 3D view, allowing clients to choose a pre-prepared Package and instantly view all its colours and items applied in 3D.

2. Job Contacts
Control the visibility of Contacts displayed by job stage within Settings. For example, show the Selections Consultant in the contacts area during the colours stage, then set the Supervisor to appear only during the Construction phase (all configurable in the settings area).

3. Job Listing
There’s a new filter in the jobs screen. Now you can list all jobs assigned to a contact on the job. For example, see all jobs assigned to a supervisor or project coordinator right from the job list screen.

4. Job Details
Under progress, there is a new button “Add new Progress Tasks.” If you’re manually running your Progress Updates to the client in Constructive, this allows you to add the latest tasks from your Progress Template to the individual job as you wish.

4. Bug Fixes
Job Details – Allow merging client with locked user account and unlock it automatically.

Reports – Fixed PDF generation for data with double quotes in page header.

Documents – Documents now open on mobiles.

Email Edit – Disabled Preview button when Email Template is not set.

Jobs Listing – Made Sales job stage to be considered as ‘Active’ by Selection Status.

1. Prices
Item Search now allows you to narrow your search by filtering items in specific Selections templates or all Selections templates.

We now support security access by Business Unit.

You can now search prices and price bands by item product code as well as product name.

2. Emails
You now have the ability to resend any email in job details.

We have a new alert indicator in the email contents rows to indicate when an email has no triggers assigned to it.

We can now enable special variables for job contacts in the signature of your emails so they can appear to come from different contacts — for example Prestart Consultant, Client Liaison, Construction Supervisor, etc.

There is a new checkbox to disable emails in job details.

3. Selection Templates
We now support security access by Business Unit.

Multiple items can now be pre-selected for the same specification.

4. Bug Fixes
IFC Processing: Fixed crash on processing models with empty objects.

Selection Templates: Fixed Price List extract. Show Unlocked Jobs in addition to Locked Jobs in the Deleted Items report.

Progress Emails: Ensure Send On Start is actioned when a job moves straight to complete. Send As – CC and BCC should use the role names as per the relevant settings. Use ‘From Role’, ‘CC Role’, ‘BCC Role’ when sending progress emails.

Photos: Facebook Share title and description fixed.

Selections: Next button now skips Notes in Selections.

Surveys: Fixed outbound survey link token substitution.

Items: Duplicate items warning now excludes deleted items.

1. Photos by Supervisor Report
A weekly report to management — customisable to arrive at a certain time and day of the week — showing new photos taken by individual supervisors.

2. Security User Restrictions
Restrict access to jobs for users in business units, franchises, or complex company structures.

3. Constructive API
Job integration now checks for duplicates in job dimensions and reports a validation error when duplicates are found.

4. Bug Fixes
Selections: A Selection deleted from the template now continues showing in its group, and in the right position for existing jobs.

Model Mapping: Company Admin access to Model Mapping screen fixed.

Surveys: Survey Monkey integration now correctly completes surveys even when Constructive has not been given permission to get survey answers.

Features: Split Registration Rate, Days to Client Registration, Page Views by Progress Completion and Module

1. Engagement Page

• You can now see a count of active jobs where no email has been sent to the client, and drill through to job details for deeper information.
• The Registration Rate for active jobs has been split into two measures: overall, and when an email has been sent to the client.
• Days to Client Registration has been updated to days between when the first email was sent to the client, and when the client registered. Job Creation Date is used in place of the first client email date if it is unavailable.
• Client Page Views by Module and Brand has been replaced with Page Views by Progress Completion and Module. This visual is designed to provide a view of how your clients are engaging with Constructive over the job life cycle. Job completion is calculated by counting the number of progress tasks completed at the page view date divided by the total number of tasks on the job.

2. Minor updates

• Survey Name filter added to the Surveys page.
• Top Items by Upgrade Price now takes price overrides into account.
• Added column First Client Email Sent On to Job Details table.
• Where child jobs do not have client details, the details are sourced from the parent job.

3. Bug fixes

• Discontinued Selections count on the Discontinued Item Selections page is now fixed.

Features: New Selections summary report

1. Selections Mood Board Reports
You now have the ability to generate a summary of Selections in an attractive, graphical Mood Board format. Display everything, or choose to filter the selections to just certain types.

2. Bug Fixes
Selections: When quantity is 0, now shows the price as Upgrade in Client View, My Selections and Report Layer.

Selections Report: Checkboxes to include priced items now use TotalCost rather than RelativePrice.

Client Dashboard: No longer shows client hidden task on progress tile.

Features: Net Promoter Score (NPS) Analysis and Additional Fields

1. NEW! Net Promoter Score (NPS) Analysis
In this release, we have introduced a new feature — Net Promoter Score (NPS). Within this new page, your NPS responses from Constructive surveys are available for analysis.

NPS is a powerful way to measure overall performance and reputation, while giving you context of your efforts through the eyes of your customers.

• See the overall percentage and count by Brand of responses which fall into each NPS category: Promoter, Passive and Detractor.
• See your NPS over the construction life cycle and by response date.
• Drill through to response detail.

2. Extra Fields
Additional fields have been added to the following pages:

Selections Detail – Supervisor, Selection Locked
Job Details drill through – Prestart Meeting Completed On, Selections Locked, Job Count

3. Report Filter Customisation (Advanced user feature)
The Filters panel is now enabled, allowing customisation of report filters.

Features: Selections Search, Hidden Items/Selections and New Message Statuses

1. Selections Search
Filter items by name or product code in the new Search field.

2. Selections Hidden Items Default
As a Company User, you can now see hidden items by default.

3. Hidden Items and Selections Reloading
When reloading Selections, manually hidden items and selections are preserved.

4. Message Statuses Update
NEW message statuses are now available: Waiting on Internal Team, Waiting on Customer, Waiting on Third Party, Pending. You can override these names to suit your internal processes.

5. Message Resolve Date
Constructive now stores the date that each message ticket is marked as resolved.

6. Bug Fixes
Progress template: Progress items order in Select Trigger Progress Items area is now corrected.

Progress template: When you create a new progress template item, it will now select a progress stage by default.