Product Updates

Features: Price Overrides, Price Configuration

Intelligence 1.6 features two new pages:

Price Overrides, useful to identify items whose price is regularly overridden, (to a dollar figure or to standard), and may need their price configuration updated.

Price Configuration, allowing you to view, filter and export price configuration.

These pages will give you greater insight into the pricing manually entered during Selections and old pricing requiring updates. If any duplicate pricing exists, Constructive automatically alerts you via email.

We’ve also added an Overall NPS card to the NPS page and updated the Engagement page with a new date range filter to allow you to filter Page Views by Progress Completion and Module.

1. NEW Price Overrides

The new Price Overridden table highlights items that have been most often overridden to a dollar figure when selected.

Hover over a row in the table to see a tree map distribution of the override prices.

The Overridden to Standard table highlights items which have been most often overridden to $0 when selected.

Right-click in either table to drill through to the override selection detail.

2. NEW Price Configuration

View, filter and export price configuration. Hover over a row in a table to see the Template Selections the item appears in.

There are three views of price configuration available:

• All Prices – Displays all current price configuration.
  

• Duplicate Prices – Current item price entries where there is one or more identically configured price entry. Ideally, there should be no two price entries for an item with the same Business Unit, Brand, Region, Dimension Type and House Type combination.
• Aged Prices – Current prices sorted by the number of months since they were last updated. Use the Price Age Months filter to view prices older than a specified number of months.

3. Other Updates

NPS page: Now features an overall NPS card.

Engagement page: We’ve added a Page View date range filter to allow you to filter Page Views by Progress Completion and Module.

1. Selections — Price override with text
Previously, price overrides displayed a dollar value. You now have greater flexibility to create a price override containing your own, custom text.

2. Job and Selection Templates — Saving check
When making changes to Job and Selection Templates, you’ll now be notified when another user has made changes concurrently and saved before you, ensuring you don’t erase their recently saved work.

3. Messaging — Multiple Reply To email addresses
Clients can now set up multiple email addresses within their account settings. This means when you reply to a client’s message, your reply will be emailed to all the addresses listed in the client’s account.

4. User interface enhancements

• When you’re using Constructive from a mobile device, you can now easily switch between Admin View and Client View via the hamburger menu.
  
• Within Selections, various user interface enhancements have been made in Simple View.

5. Bug Fixes

• 3D Model Editing Screen — You can now add 3D objects in Safari; shape highlight and selection, (when the object is in a group of nested objects), are now fixed.
• Job Listing — When the unit number is blank, a child job no longer shows its own Job Number in the greyed-out section below.

1. Item Documents — Attachment icon
When an item contains an attached document — such as a product brochure or a specification, an attachment icon now appears in the top left-hand corner.

2. Reporting — Selections Report improvement
Previously, when de-selecting a choice on a template with pre-selections, the item would still appear within the reporting paperwork. Now, if you de-select a choice that item will no longer appear in the report.

3. Bug fixes
House Type Areas Order now retains correct order after saving.
Job Listing — Selections now show as loaded on child jobs.
Internal 3D — Mirrors now obey displacement of model in client view.
Emails — Test setting is now the same as production.

With the release of Intelligence 1.5.2, we’re bringing you some new Online Engagement KPIs to help you track the number of emails and client visits per job over the last seven days.

Online Engagement KPIs provide data insights to map your competitive position next to other builders using Constructive, as well as tracking how this position changes over time. You can use this as a tool to benchmark your online engagement, set goals and identify opportunities to improve your position with our expert tips on how to increase Notifications and Client Visits per job, (linked next to each KPI within the table).

We’ve also added two columns to the Job Details table to help you uncover more data around when clients are logging into their Portal.

1. Online Engagement Key Performance Indicators Additions

Notifications per Job Last 7 Days
Reports the average number of emails per job in the last seven days. Restricted to Sales, Preconstruction and Construction Jobs.

Client Visits per Job Last 7 Days
Reports the average number of days the client logged in per job in the last seven days. Restricted to Sales, Preconstruction and Construction Jobs.

2. Job Details Table Additions

Total Logins (days)
Shows the total number of days the client has logged into their Customer Portal.

Logins Last 7 Days
Shows the number of days the client has logged in to their Customer Portal in the last seven days.

Intelligence 1.5 focuses on Online Engagement KPIs, helping you identify how you’re tracking related to other builders using Constructive. This new page will help you understand where you’re improving and excelling over time, plus our expert tips explain exactly how you can improve your ranking within each metric.

1. NEW Online Engagement Key Performance Indicators (KPIs) Page

KPIs Ranking
View the following metrics and assess where you sit — both overall, and within each KPI — across builders using Constructive.

• Client Registration Rate
• Net Promoter Score (NPS)
• Survey Response Rate
• Jobs with Selections Loaded
• Selections Jobs with 3D Model
• Photos per Job
• Documents per Job

Ranking History
Hover over an individual KPI to see the recent change and history, (earliest available history from 6 April 2022).

Tips
The tips column contains links to best practise, expert recommendations to improve your rankings for each KPI.

2. Job Details

Has 3D
Flags if a 3D model has been loaded to the job.

This release focuses on the two new report pages: Top Choice Groups and Top Selection Groups by Upgrade %, helping you see a clear picture of what clients are selecting. Intelligence makes it easier to monitor trends so you can transform your data into business improvements and negotiate pricing with suppliers. Also in this release are two key column additions to existing pages: Total Variation Cost added to Job Details and Selection Made by added to Selection Detail.

1. NEW Report pages

Top Choice Groups
Similar to the existing Top Item Choices, this new page shows Selection Choice Count by Choice Group.

Top Selection Groups by Upgrade %
This new page displays Selection Groups by the percentage rate of upgrades selected.

2. Existing pages additions and improvements

Job Details
Total Variation Cost has been added to the Job Details table. This is the sum of Total Cost for selections made on the job.

Selection Detail
We have re-ordered some of the columns and added a new column: Selection Made By.

General
The column Prestart Meeting Completed On has been renamed to Selection Appointment Completed On throughout the report.

Top Item Choices
We’ve added an additional filter: Item Name – Id, as well as a new Table View button. Here you can see the Top Item Choices with detail of the Template, Selection Group, Selection and Choice Group.

Items with no Choices
We’ve added the following columns: Template, Selection Group, Selection, Choice Group and Dimension Type. 

Previously, the table displayed a distinct list of items with no choices within the filters applied. The table now shows items with no choices within each template and selection they appear on.

This means items that appear in multiple selections will appear in the table once per selection (where it has no choices within the applied filters). For instance, if item A has a selection made in template selection 1 and no selections for template selection 2, item A will display in the table for selection 2.

This release focuses on the new capability to filter by Progress Milestones when generating Selections reports. A selection of new Progress filters have been added to help you monitor trends and optimise operations to manage any delays.

1. Job Details Page

Job Details is now accessible directly from the Pages menu (as well as remaining as a drill-through from the Engagement and Jobs pages).

2. Job Details: New Filters

Empower yourself with deeper information on job progress within certain periods of time. Use these new filters in combination to display jobs within a Progress Item range.

• A new Progress Item Complete filter allows you to limit results to jobs which have a completed date for the selected Progress Item(s).
• Limit the completed date range for item(s) selected in the Progress Item Complete filter by further filtering with Progress Item Complete Date.
• The Progress Item Incomplete filter allows you to limit to jobs which do not have a completed date for the selected Progress Item(s).

For instance, setting Progress Item Complete to Selections and Progress Item Incomplete to Lockup will show you all jobs that have completed Selections, but not Lockup. You might then add a date restriction to show Selections completed in a specific date range with the Progress Item Complete Date filter.

3. Job Details: Selection Detail

You can now right-click on a row in the table to drill-through to the Selection Detail for the job. To drill-through to the Selection Detail for all the jobs in the table, simply right-click in the Totals row.

4. Selection Detail Additions

Business Unit and Region have been added to the Selection Detail page.

5. Surveys and NPS

Additional job contacts have been added to the Surveys and NPS drill-through pages.

1. Emails — Image upload
We’ve continued to improve our Email editing functionality to save you time and give you the tools to rapidly produce rich email communications yourself! You can now upload your own images into both your Email Templates and within your Email Content. Enhance your messaging and deliver an excellent customer experience by easily updating banners and adding extra imagery within the body of emails. 

2. Emails — Copy image URL
Furthering our Email improvements, you’re now able to copy a selected image URL in both the Email Templates and Email Content areas.

3. Internal 3D — Internal 3D model area pre-definition
Internal 3D visualisations just became easier with the ability to pre-define Kitchen and Bathroom models independent of the Elevation model.

4. Bug fixes
Pricing – adding or editing a note on a price overridden selection no longer negates the override.
Pricing – The add price for Price Band now shows the correct house types.